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Privacy Policy

www.simplygothic.co.uk is committed to protecting your privacy of any personal information received from you. We strictly adhere to the requirements of UK data protection legislation. The purpose of this page is to explain to you what personal information we collect and how we may use it.

Personal Information we collect

  • When you order, we need to know your name, billing and shipping address, email address and payment information. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.

  • We do not store your credit card or financial information on our website.

  • When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

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How we collect information

  • We collect device information using the following: Log Files track actions occurring on the site and collect the following data; your IP address, browser type, time and date stamps and entrance and exit pages.Pixels, Tags and Web beacons are electronic files used to record information about how you browse the site. 

  • Some of our third parties apps (such as our currency converter) require cookies to work efficiently. There is the option to opt in or out of this through the pop up banner that appears on the footer of the page. 

  • For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

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How do we use your information?

  • We use your order information to fulfil orders placed through the site including processing your payment information, shipping arrangements and order confirmations. Additionally we may use this information to communicate with you if there is a problem with your order. 

  • ​We use your device information to help us improve and optimise our site as it provides analytics which can tell us if our website needs improving to make navigation easier as an example. 

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Sharing your personal information

  • As mentioned above, we share personal information with our third party apps to improve the buying experience. 

  • This data may be used by third parties to target advertising on other sites based on your online activity.

  • Our company is hosted on the Wix.com platform. This provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com's data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall. You can read Wix's privacy policy here: 

  • We also use Google Analytics to understand how our customers use the website. You can read Google's privacy policy here:https://www.google.com/intl/en/policies/privacy/ . You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

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Behavioural Advertisement 

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Communications

  • When you sign up to our mailing list we will send you emails with discounts, occasional freebies and new product information. Emails are usually sent on a weekly basis.

  • If you prefer not to receive our emails, please click the unsubscribe link at the bottom of each email.

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Further Information

  • We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

  • In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us by email.

  • In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.

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Data Retention

  • When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

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We reserve the right to modify this privacy policy at any time so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
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If you have any questions regarding the privacy policy, please email us at simplygothicco@yahoo.com

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